eBay – things that shit me
I use eBay quite a lot. Be it for bike bits, photography stuff, or general geekery. I find it great to be able to sit at home, find the stuff I want and order it there on the spot.
Also using my AusPost Parcel Locker, means I dont have to be home when it arrives. I just get an SMS saying it ready to pick up 24/7.
But its not all fun and games. Let me explain….
On the few occasions I sell stuff too, I have a personal rule to get things in the post as soon as I can. Knowing an auction is about to end, I bring everything into work. As soon as payment is received, its boxed and walked down to the campus PO and put straight into the mail. Generally within a couple of hours. The tracking number is then posted to eBay and all is happy. Not so with some/a lot of sellers….
They seem to think that as soon as they have their internet-generated tracking number that deems the item posted. So often I’ve gotten the “Your Item has been posted” notice, with tracking number only to find that there is actually no event items yet for that parcel. Not even lodged at the PO. And it can then take days for the item to *actually* make it to the Post Office. Sellers think they’ve done their bit of “handle and posting” time by simply getting the tracking number online. I completely disagree. In my mind an item isn’t posted until its actually IN THE MAIL. Unless an employee of AusPost actually has it in their hot little hands, its not posted. You’re still organising the postage.
The other thing that irritates me is the advertised location of the item.
I generally try and find an Australian stockist of whatever I’m looking for primarily because I’m an impatient bugger who wants their item now, now, NOW! Again one of the reason I like my Parcel Locker is that there is no waiting for an attempted delivery, I get home after work to find the slip in the letterbox, then have to find time to get to the PO during business hours and pick up my parcel.
But please eBay sellers – stop advertising you item as an Australian location when the item is actually coming direct from China/Hong Kong/where ever. Just because *you’re* in Melbourne doesn’t give you the right to bullshit about the item being in Melbourne as well. When the item then arrives a week or two later than expected, complete with internation mailing details written in a language I cant read – you’ve been found out and I will report you and leave poor feedback.
A good one for this is a supposed Canberra seller of cheap photography gear. Easy_buy011. I’ve been caught by this guy only once (once was enough). They claim that the item is right here in Canberra (O’Connor to be exact), but no. It ships directly from China and takes two weeks. So Canberrans, don’t think that by buying from this guy you’re gonna get your item nice and quick.
It has been pointed out to me that when you use eBays built in shipping slip function, it is that that marks the item as posted. So Mr eBay, you *really* need to split this into ‘Printing the label’ and ‘Actually posting it’.